Plans that scale with real usage

Pricing

Flexible plans with clear tenant limits and feature access.

Each plan defines message limits, document limits, AI budget, workspace and widget caps, and which product modules are enabled. Bring your own OpenAI key for unlimited internal AI usage.

• Starter

  Pilot one brand

  €0/ month

  Base + usage

  Starter plan includes:

  • 100 messages / monthiMaximum user messages processed by the assistant in a calendar month before upgrade is required. Extra messages are billed at €0.02 each.
  • Internal AI budget: limitediInternal AI helpers (like drafting and suggestions) are available with a small monthly budget.
  • Chat ops includediUse operational inbox workflows and let a human take over a live conversation when needed.
  • Manual overtake includediA human teammate can take over conversations directly from inbox workflows.
  • Chat history not includediHistorical chat review is disabled on this tier.
  • Support tickets not includediHistorical chat review and built-in support ticket workflows are disabled on this tier.
  • Document ingestion: 30 / monthiNew imported knowledge items and update actions are capped monthly to keep pilot usage predictable.
  • Document updates: 10 / monthiUpdates to existing knowledge documents are capped per month on this tier.
  • Custom tools: prebuilt onlyiFeature details available on request.
  • Workspaces: 1iRun one workspace and one embeddable website widget configuration.
  • Website widgets: 1iIncludes one embeddable website widget configuration.
  • Integrations includediCore integrations and the in-app wiki/help area stay available on this plan.
  • Wiki includediWiki/help module is available for workspace users.
  Start for free

• Popular

  Growth

  Scale support volume

  €59/ month

  Extra user: €29 / month

  Everything in Starter, plus:

  • 1,000 messages / monthiMonthly user-message capacity for active production usage. Extra messages are billed at €0.02 each.
  • Internal AI budget: standardiProvides enough internal AI budget for day-to-day drafting and suggestion workflows.
  • Chat history includediConversation history and traceability tools are enabled.
  • Support tickets includediTicket intake and support workflows are available.
  • Analytics includediWorkspace analytics pages and reporting are enabled.
  • Marketing includediMarketing module features are enabled for this tier.
  • Document ingestion: 100 / monthiHigher monthly limits for both adding and maintaining knowledge documents.
  • Document updates: 100 / monthiHigher monthly update capacity for existing knowledge documents.
  • Custom tools: up to 10iCreate and run up to ten custom tools for external systems and workflows.
  • Workspaces: 2iOperate multiple workspace contexts and widget setups in parallel.
  • Website widgets: 2iIncludes two widget configurations per tenant limits.
  • Remove widget branding (optional)iYou can choose to remove default OpenChat branding from the widget experience.
  Start for free

• Enterprise

  Org-wide rollout

  Custom

  Volume, compliance, and SLA tailored to your org

  Everything in Pro, plus:

  • Internal AI budget default: $200 / monthiEnterprise starts with a high internal AI budget and can be tuned contractually.
  • Custom limits across all quotasiAll operational caps can be adapted to your rollout and commercial agreement.
  • All product features includediNo standard module restrictions; full product access from day one.
  • Remove widget branding (optional)iYou can choose to remove default OpenChat branding from the widget experience.
  • Enterprise support and commercial termsiIncludes tailored onboarding, support model, and contract conditions.
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